Skip to content

Privacy Policy

File

Article 1 - Preamble

The purpose of this privacy policy is to inform users of the site:
  • On how their personal data is collected. Personal data is considered to be any information that allows a user to be identified. As such, this may include: their first and last names, age, postal or email address, location or IP address (non-exhaustive list);
  • On the rights they have regarding this data;
  • On the person responsible for processing the personal data collected and processed;
  • On the recipients of this personal data;
  • About the site's cookie policy.
  This policy supplements the legal notices and the General Conditions of Use available to users at the following address:

https://ficha.fr/mentions-legales

Article 2 - Principles relating to the collection and processing of personal data

In accordance with Article 5 of European Regulation 2016/679, personal data are:

  • Processed lawfully, fairly and transparently with regard to the data subject;
  • Collected for specific purposes (see Article 3.1 hereof), explicit and legitimate, and not further processed in a manner incompatible with these purposes;
  • Adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed;
  • Accurate and, where necessary, kept up to date. All reasonable steps must be taken to ensure that personal data that are inaccurate, having regard to the purposes for which they are processed, are erased or rectified without delay;
  • Kept in a form which permits identification of the persons concerned for no longer than is necessary for the purposes for which they are processed;
  • Processed in a manner that ensures appropriate security of the collected data, including protection against unauthorized or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organizational measures.

 

Processing shall be lawful only if and to the extent that at least one of the following applies:

  • The data subject has consented to the processing of his or her personal data for one or more specific purposes;
  • The processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract;
  • The processing is necessary for compliance with a legal obligation to which the controller is subject;
  • The processing is necessary to protect the vital interests of the data subject or of another natural person;
  • The processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
  • Processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.

Article 3 - Personal data collected and processed when browsing the site

Article 3.1: Data collected

The personal data collected as part of our activity are as follows:

  • Personal data relating to the user's identity: name, email address, company.

 

The collection and processing of this data serves the following purpose:

  • Management of messages sent on the website via the contact form
Article 3.2: Method of data collection

When you use our site, the following data is automatically collected: none.

Other personal data is collected when you perform the following operations on the platform:

  • When accepted: creation of an anonymous Google Analytics cookie, for audience measurement purposes;
  • When accepted: creation of an anonymous Clearbit cookie, for audience measurement purposes;
  • When accepted, creation of an anonymous Crisp Chat cookie, for messaging purposes to contact Ficha;
  • Personal data relating to browsing is then collected: anonymized IP address, browser used, browsing time, operating system used, language and pages viewed.

 

They are kept by the data controller under reasonable security conditions, for an unlimited period.


The company may retain certain personal data beyond the periods announced above in order to fulfill its legal or regulatory obligations.

Article 3.3: Data hosting
The site https://ficha.fr is hosted by:

IONOS SARL

7 PL DE LA GARE 57200 SARREGUEMINES

+33 970 808 911

Article 3.4: Cookies policy

The site https://ficha.fr may use cookies.

Cookies are small files stored by the site on the user's hard drive, containing information about the user's browsing habits. They are used to operate the website, or improve its operation, as well as to provide traffic information and statistics to the website's publishers.

The use of cookies involves the storage and analysis of personal data, the user's consent is therefore necessarily and expressly requested. Each cookie is assigned an anonymous identifier. The cookie file allows its issuer to identify the device on which it is stored during the period of its validity.

A website banner asks the user if they wish to accept cookies upon arrival on the website.

Users visiting the home page or another page of the website will be informed:

  • Specific purposes of the cookies used;
  • The possibility of opposing these cookies and changing the settings by clicking on a link in the banner;
  • and the fact that continuing to browse implies consent to the storage of cookies on your device.

To ensure the free, informed and unequivocal consent of users, the banner will not disappear until they have continued browsing. Unless prior consent is given, cookies will not be placed or read.

To view the list of cookies used and manage preferences, the user can do so here:

Article 4 - Data controller and data protection officer

Article 4.1: The data controller

Personal data is collected by Ficha, SAS with capital of €11,160, whose registration number is 881 734 800 RCS Grenoble.

The person responsible for processing personal data can be contacted as follows:

By mail to the address: 12 rue Pierre Semard 38000 Grenoble;

By email: contact@ficha.fr.

Article 4.2: The data protection officer

The data protection officer of the company or the manager is: HIPAULT Vincent, 5 Place Nelson Mandela, 38000 Grenoble, contact@ficha.fr.

If, after contacting us, you believe that your “Data Protection and Freedom of Information” rights have not been respected, you can send information to the CNIL.

Article 5 - User rights regarding data collection and processing

Any user concerned by the processing of their personal data may exercise the following rights, in application of European regulation 2016/679 and the Data Protection Act (Law 78-17 of 6 January 1978):

  • Right of access, rectification and right to erasure of data (set out respectively in articles 15, 16 and 17 of the GDPR);
  • Right to data portability (Article 20 of the GDPR);
  • Right to restriction (Article 18 GDPR) and to object to data processing (Article 21 GDPR);
  • Right not to be subject to a decision based exclusively on an automated process;
  • Right to determine the fate of data after death;
  • Right to lodge a complaint with the competent supervisory authority (Article 77 GDPR).

 

To exercise your rights, please send your letter to Ficha, 12 rue Pierre Semard, 38000 Grenoble or by email to contact@ficha.fr.

In order for the data controller to comply with his/her request, the user may be required to provide him/her with certain information such as: his/her first and last names, his/her email address, his/her identification number.

Visit cnil.fr for more information on your rights.

Article 6 - Conditions for modifying the confidentiality policy

The publisher of the site https://ficha.fr reserves the right to modify this Policy at any time in order to ensure users of the site that it complies with current law.

Any changes will not affect purchases previously made on the site, which remain subject to the Policy in effect at the time of purchase and as accepted by the user when validating the purchase.

The user is invited to read this Policy each time he uses our services, without it being necessary to formally notify him.

This policy, edited on 02/28/2023, was updated on 02/28/2023.

Cocoons Manager

All the data on your residence’s bins, your communication media, etc.

Présentation gestionnaire Cocons
Présentation web app utilisateur Cocon

Cocoon User

Exchange the points obtained from your sorting for rewards

Présentation tableau de bord Camia

Camia Dashboard

Track your collections, analyze the contents of your trucks and send your ambassadors where they will have the most impact